Notice: Emergency Responder Communication Coverage (ERCC) Process Update

ErCC Update

Effective May 4, 2026, the Houston Fire Marshal’s Office will serve as the primary point of contact for the submission and verification of all Emergency Responder Communication Coverage (ERCC) compliance documentation, as well as related inquiries.  

What You Should Know: 

  • The current testing procedures and documentation requirements will remain in place at this time. 

  • Contractors and installers registered with the City of Houston should direct all documentation, including testing reports, post-installation documents, and completed Houston Permitting Center-specific forms, to the Houston Fire Marshal’s Office for processing, including any compliance-related questions. 

  • Building Code Enforcement will continue to manage the registration process for ERCC system designers, installers, and special inspectors at this time. 

  • For testing procedures, project-specific frequencies, and field testing and/or inspection coordination, contractors and installers should contact Harris County-Regional Network Operations Center (RNOC) and City of Houston-Houston Information Technology Services (HITS) using the contact information below: 

City of Houston HITS – Public Safety Communications 

Address: 2318 Greens Road, Houston, Texas 77032 

Attn: Mark Howell 

Phone: 281-714-9365  

Email: [email protected] 

 

Harris County – Radio Network Operation Center (RNOC) 

Address: 2318 Greens Road, Houston, Texas 77032 

Attn: Nathan Burleson 

Phone: 713-274-8807  

Email: [email protected] 

 

For questions, please contact:  

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