The main functions of the Customer Assistance and Code Development (CACD) section include:
- Recommend building code updates and oversee the coordination and drafting of Houston amendments.
- Create Code Words that provide formal interpretations, policies, and procedures that aid in enforcement of the Houston Construction Code.
- Review requests for alternative materials, design, and methods of construction.
- Provide formal Code Interpretations for complex code items during any phase of a construction project.
- Distribute public notices to inform the general public and staff of any code changes, updates, and training seminars.
- Hosts public seminars and trainings as needed to give the public and staff an overview of the code changes, code updates, or frequently asked code questions.