
As of January 1, 2025 The Houston Permitting Center has retired all Advanced Pay Accounts (APA).
- No further purchases are allowed through the iPermits Portal.
- Deposits into APA accounts are no longer allowed.
Frequently Asked Question:
What happens if I still have a balance in my Advanced Pay Accounts?
- A customer can request to close an APA account at any time and receive a refund for their APA balance.
- Closing Account Form Link Advanced Pay Account | APA (CE1273)
- The team will contact you to help you close your account and issue a refund for your remaining balance.
- If a representative CAN NOT reach you, your account will be submitted to the City of Houston Controller’s Office or the Texas State Comptroller’s Office, following city and state guidelines.
For questions contact:
- Sign Administration APAs: Call 832-394-8890 or email [email protected].
- For all other APA accounts: Call 832-394-8899 or email [email protected].
Updated: January 17, 2025