Process Change Notification-Infrastructure and Development Services

Effective Monday, June 1, 2020, Infrastructure & Development Services will no longer accept paper applications and documents for the safety of our customers and employees.

 

Impact Fee Administration

Effective June 1, the Impact Fee Administration section will operate by appointment only, with a paperless policy. 

Customers are required to submit their WCR application and documents online through the iPermits portal.

Name Transfers, Site to Site Transfers, and Shopping Center Approval/Denial letter must be submitted by email to: [email protected] prior to the scheduled appointment.

Wastewater Capacity Reservation (WCR) Revision Requests must be submitted via email to: [email protected]x.gov

We encourage our customers to apply online.

Schedule an appointment

Contact the manager or supervisor by phone or email to schedule an appointment with Impact Fee Administration:

 

Taps and Meters

Effective June 1, the Taps & Meters section will operate by appointment only under a paperless policy. 

Meter Applications, Sewer Tap Applications, Bonds, Easement Documents, Large Job Applications, and all Extensions, Offsets, Abandonments, Fire Hydrant Install or Relocation, Fire Line Install, and Sponsor Changes must be submitted via email: [email protected]

Customers must submit required documents via email to: [email protected] prior to the scheduled appointment. We encourage our customers to apply online. We will be operating under a 2-business day policy from the time of electronic submission.

*Please note, Water Meter Permits will be available for payment in 2 business days if all required documents are submitted and customer accounts are in good standing.

Schedule an Appointment

Contact the manager or supervisor by phone or email to schedule an appointment with Taps & Meters:

 

Last updated: May 31, 2020