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eServices is our self-service portal designed to make it easier to achieve your goals while complying with the City's regulations. Learn more about the services available online. We hope to add more self-service options soon.  

Customer Notice

Please visit our News & Events page for the latest updates on ProjectDox performance issues.  

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Residential Guides
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Commercial guides
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OCE Guide

User guide for Office of the City Engineer projects

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System guides

User guides for system and browser settings

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Electronic Plan Review

The City of Houston is paper free! Applying and submitting plans online is now required for:

  • Residential building construction projects
  • Sign projects
  • Electronic locks projects
  • Residential solar panel projects
  • Commercial building construction projects
  • Office of the City Engineer projects 

We offer in-depth user guides, live chat, and a support team ready to help you with any issues. 

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iPermits Portal

The iPermits customer and contractor portal is used to:

  • Submit permit applications,
  • Pay for fees
  • Track and view plan review comments 
  • Schedule and view inspection comments
  • Print the building permit.

There are two types of user accounts available: Licensed and Non-licensed.

Tradesmen, engineers and engineering firms must create a licensed account. In addition, individuals and organizations with an advanced pay account (APA) must create a licensed account type. All other users will create a non-licensed account. 

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Project Status
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Check the status of your plan review or building inspection

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Sold Permits Search
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Search for permits sold over a rolling 3-year period or search by council district 

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Permit Fee Estimator
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Estimate your building permit fee based on the project valuation

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Support

To report an IT issue, please complete the webform or email [email protected]. Our live chat agents are able to assist with iPermits accounts and online application questions. 

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Report an IT issue
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Use this webform to report a technical issue or error in ProjectDox 

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Live Chat
chat messages

Chat with an available agent
or leave a message.

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For other assistance, please contact the appropriate group:

Building Code Enforcement

Commercial Plan Review
[email protected]
832.394.8810

Residential Plan Review
[email protected]
832.394.8820

Solar Panel Plan Review
[email protected]
832.394.8820

Electronic Locks Plan Review
[email protected]
832.394.8880

Addressing
[email protected]
832.394.8899

iPermits
[email protected]
832.394.9494

Sign Administration
[email protected]
832.394.8890

Office of the City Engineer

iPermits and Plan Review
[email protected]
832.394.9149