1. Our Services
  2. eServices
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eServices is our self-service portal designed to make it easier to achieve your goals while complying with the City's regulations. Learn more about the services available online. We hope to add more self-service options soon.  

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iPermits portal

Apply for permits, licenses, or registrations. 
ProjectDox logo

Sign In

Upload files and check plan review comments

Online Queuing Service

Schedule an appointment, check in, or get an eTicket

Inspection Notification System

Receive text messages for estimated arrival time and inspection results
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Electronic Plan Review

The City of Houston is paper free! Applying and submitting plans online is now required for:

  • Residential building construction projects
  • Sign projects
  • Electronic locks projects
  • Residential solar panel projects
  • Commercial building construction projects
  • Office of the City Engineer projects 

We offer in-depth user guides, live chat, and a support team ready to help you with any issues.

In early 2023, we will be upgrading to a new version of ProjectDox. Learn more about the upcoming new features. 

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Residential Guides

User guides for residential projects

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Residential Guide Residential EPR Guide (Spanish) Solar Panel Only Guide
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Commercial guides

User guides for commercial projects

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Commercial Guide Commercial EPR Guide (Spanish) Electronic locks Guide Sign Guide
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OCE Guide

User guide for Office of the City Engineer projects

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OCE Guide
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System guides

User guides for system and browser settings

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System settings Reset IE browser options
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iPermits Portal

The iPermits customer and contractor portal is used to:

  • Submit permit applications,
  • Pay for fees
  • Track and view plan review comments 
  • Schedule and view inspection comments
  • Print the building permit.

There are two types of user accounts available: Licensed and Non-licensed.

Tradesmen, engineers and engineering firms must create a licensed account. In addition, individuals and organizations with an advanced pay account (APA) must create a licensed account type. All other users will create a non-licensed account. 

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Project Status

Check the status of your plan review or building inspection

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Check Plan Comments Schedule Inspection or Check Results
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Sold Permits Search

Search for permits sold over a rolling 3-year period or search by council district 

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Search the last 3 years Search by council district
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Fee Calculator

Estimate the building permit fee for your project

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Commercial project Residential project
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Support

To report an IT issue, please complete the webform or email [email protected]. Our live chat agents are able to assist with iPermits accounts and online application questions. 

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Report an IT issue

Report a technical issue or error with ProjectDox 

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Start form
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Live Chat

Chat with an agent or leave a message.

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For other assistance, please contact the appropriate group:

Building Code Enforcement

Commercial Plan Review
[email protected]
832.394.8810

Residential Plan Review
[email protected]
832.394.8820

Solar Panel Plan Review
[email protected]
832.394.8820

Electronic Locks Plan Review
[email protected]
832.394.8880

General Permit Information
[email protected]
832.394.8899

Addressing
[email protected]
832.394.8899

iPermits
[email protected]
832.394.9494

Sign Administration
[email protected]
832.394.8890

One Stop Plan Review
[email protected]
832.394.8820

 

Office of the City Engineer

iPermits and Plan Review
[email protected]
832.394.9149