eServices is our self-service portal designed to make it easier to achieve your goals while complying with the City's regulations. Learn more about the services available online. We hope to add more self-service options soon.
Please visit our News & Events page for the latest updates on ProjectDox performance issues.
User guides for residential projects
User guides for commercial projects
User guide for Office of the City Engineer projects
User guides for system and browser settings
Electronic Plan Review
The City of Houston is paper free! Applying and submitting plans online is now required for:
- Residential building construction projects
- Sign projects
- Electronic locks projects
- Residential solar panel projects
- Commercial building construction projects
- Office of the City Engineer projects
We offer in-depth user guides, live chat, and a support team ready to help you with any issues.
The iPermits customer and contractor portal is used to:
- Submit permit applications,
- Pay for fees
- Track and view plan review comments
- Schedule and view inspection comments
- Print the building permit.
There are two types of user accounts available: Licensed and Non-licensed.
Tradesmen, engineers and engineering firms must create a licensed account. In addition, individuals and organizations with an advanced pay account (APA) must create a licensed account type. All other users will create a non-licensed account.
Check the status of your plan review or building inspection
Search for permits sold over a rolling 3-year period or search by council district
Estimate your building permit fee based on the project valuation
To report an IT issue, please complete the webform or email [email protected]. Our live chat agents are able to assist with iPermits accounts and online application questions.
Use this webform to report a technical issue or error in ProjectDox
Chat with an available agent
or leave a message.
For other assistance, please contact the appropriate group:
Building Code Enforcement
Commercial Plan Review
Residential Plan Review
Solar Panel Plan Review
Electronic Locks Plan Review
Office of the City Engineer
iPermits and Plan Review