The Houston Permitting Center (HPC) combines the majority of the City of Houston's permitting and licensing into one convenient location. The HPC opened in June 2011 with a mission to help customers achieve their goals while complying with the City’s regulations. Accomplishing our mission requires a continuous pursuit of improving the customer experience. Providing excellent service, streamlining business processes, implementing innovative technologies, and proactively engaging customers are all cornerstones of this philosophy.
When a customer arrives at the Houston Permitting Center, they will experience a culture that is dedicated to providing them with excellent customer service. It is our priority to:
* Empower our employees to solve our customers’ problems.
* Provide our customers with the most consistent and accurate information.
* Serve our customers in the most polite and knowledgeable way possible.
* Measure our customers’ satisfaction and continuously strive for improvement.
The City fee schedule displays all permit, license, and registration fees established by authority of the City of Houston Code of Ordinances. Visit the City of Houston Fee Schedule web page to review all fees.
**In accordance with city policy, most permit, license and registration fees will be raised by 1.0311% on January 1, 2017. Mailed invoices will be subject to the fee in effect on the invoice date.**
For questions or concerns, please call 832-394-9000.