Reminder: Updated Open Record Request Process

Open Record Request Process:

As a reminder, the Open Records section accepts public information requests online at www.houstontx.gov/publicinformation through a system called GovQA. Any written requests for open records (electronic, mail, fax) will be accepted.

  • All requests will be submitted in GovQA either by the requestor or Open Records staff
  • Open Records will be open to the public for viewing or picking up records each Wednesday by appointment only. Customers can schedule an appointment at https://cohcal.cxmflow.com/.
  • Open Records can retrieve copies of plans for customers through a written request. Customers may also retrieve their plans through ProjectDox.
  • Open Records does not have scanned copies of actual permits or occupancy loads. We do have the history, plans (dependent on year), and multiple reports (construction, elevator, etc).

If you have any questions, please call Open Records at 832.394.8800.

Last update: June 25, 2021