News and Events

Houston Permitting Center to Pilot New Services

The Houston Permitting Center (HPC) is preparing to pilot two new services designed to simplify your visits and save you time. The new services will be unveiled over a four week period beginning on July 1, 2013.

Scheduled Appointments – Starting Monday July 1st, appointments may be scheduled online for the following services:

  • Houston Police Department: Auto Dealers Detail
  • Public Works and Engineering: Floodplain Management Office
  • Public Works and Engineering: Open Records

Auto Dealers Detail will offer appointments up to 28 days in advance for new wrecker licenses, and for the renewal or transfer of wrecker licenses. Auto Dealers Detail will transition the wrecker license service from a walk-in based service to an appointments-only service. The change will become effective September 01.

  • Floodplain Management Office will offer appointments up to 3-weeks in advance for:
  • Rejected Plan Review
  • Drainage Plan for Plat Review
  • Public Infrastructure Plan Review
  • Variances
  • Red Tags and Compliance Agreements
  • Letters of Map Change
     

Floodplain Management Office will transition the services listed above from a walk-in-based service to an appointments-only service effective Monday, July 8.

Open Records appointments for viewing documents can be scheduled up to 2-weeks in advance, while appointments picking-up documents can be scheduled up to 1-week in advance.

A phone number and email address is required to use the online scheduler. If you do not have either of these items, appointments may still be scheduled in person at the HPC or over the phone by calling the service directly. Please see the Visiting the HPC page for a list of phone numbers.

Text Message Notice – Starting Monday July 22nd, at the check-in kiosk, you will have the option of sign up to receive a text message that will indicate your position in line, giving you the ability to do other things at the HPC while waiting for your turn.
Note: To ensure the accuracy of this new service, the timestamp used to determine the order in which customers are called will be changing. Starting Monday July 1st, ticketed customers will be called in the order by which their tickets are scanned at the point of service. Currently, ticketed customers are called in the order by which their tickets are issued at the check-in kiosk.

For questions regarding these new services please call us at 832-394-9000 or email us at [email protected].

Posted Date: 
June 25, 2013

Online Appointment Service Expanding to Plan Review

Beginning Monday July 7, 2014, appointments may be scheduled online for Code Enforcement’s Plan Review section. Scheduled appointments will be available for the discussion of plan review project comments only. A phone number and email address is required to use the online scheduler. If you do not have either of these items, appointments may still be scheduled in person at the HPC or over the phone by calling the service directly. Please note that the design professional responsible for the respective plans must attend the scheduled appointment, otherwise the appointment is subject to cancellation.

All other Plan Review services will continue to be walk-in services on a first-come-first-served basis.  

For questions regarding this expansion of services, please contact us at 832.394.9000 or [email protected]

Posted Date: 
June 27, 2014

Mobile Printing Now Available for Customers

The Xerox machine located in the main lobby can now do more than just make copies. Customers can send files for printing directly to the machine through our new Mobile Print feature. Simply attach files to an email and send it to [email protected].* As long as your device can send an email, you can access Mobile Print. There are no limits to the number of files you can print. However, unprinted files are stored for 24 hours from the time of receipt before they are automatically deleted. The cost to print is $0.25 per page (single-sided and black & white only).    

For full instructions on how to use Mobile Print please see the (Mobile Print Instructions). Should you need assistance with Mobile Print, please see our staff at the Information Desk.

*Accepted file formats include: .doc, .docm, .docx, .eml, .gif, .jpeg, .jpg, .pdf, .png, .ppt, .pptm, .pptx, .rtf, .tif, .tiff, .txt, .xls, .xlsm, and .xlsx.

Posted Date: 
January 06, 2015

Parks Permits & Reservations Office is Relocating to Gragg Building

HPARD logo. On Friday, June 5, 2015, Houston Parks and Recreation Department’s (HPARD) Permits and Reservations Office will stop services at the Houston Permitting Center at 12:00pm (noon) and begin their relocation to Gragg building. All phone calls, faxes, emails, and permit transactions will be unavailable during the relocation phase. Requests for permits and reservations can still be made online at https://activenet011.active.com/houstonparks/ during the relocation. 

HPARD’s Permits and Reservations Office will resume services at their new location at 2999 South Wayside on Monday, June 8, 2015 at 8:00am. All phone numbers will remain the same.

 

 Parks map image.

 

 

 

 

 

 

 

 

If you have any questions about the relocation, please contact HPARD Permits and Reservations Office at 832.394.8804 or HPARD’s main line at 832.395.7000.

Posted Date: 
May 22, 2015

Important Notice Regarding Storm Water and Wastewater Letters of Availability

Important Notice Regarding Storm Water and Wastewater Letters of Availability
 
We are pleased to announce that the processing time of Storm Water and Wastewater Capacity Reservation Applications has been decreased to 2 - 3 weeks.

As a result, beginning on October 15, 2015, Letters of Availability will be once again become a required prerequisite item as specified on the Prerequisite Checklist (Form CE- 1105) when submitting commercial plans.
 

  • Storm Water Availability Letters are required for all new construction and site renovations.
  • Water and Wastewater Availability Letters are required for new construction, change in occupancy, and/or an increase or decrease of capacity for any proposed development.

Photocopies of the Availability Letters or Short Forms, whichever are applicable to the project, will need to be attached to the front of each set of plans submitted.

For questions or further assistance regarding this notice, please contact the Commercial Plan Review Section at 832-394-8810.

Posted Date: 
October 02, 2015

Texas Open Carry Law

On January 1, 2016, changes in Texas law will become effective making it lawful to carry a handgun, for those licensed to do so, in either a concealed or an exposed manner throughout the state1. The Houston Permitting Center will comply with all facets of the new law. Please note that it will remain unlawful for anyone to possess an unlicensed firearm while on HPC property.  

1Section 46.03 of the Texas Penal Code enumerates places where weapons are prohibited by law.

Posted Date: 
December 28, 2015

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