About Us

Purpose and Vision:
Code Enforcement logoThe Houston Permitting Center opened in June 2011 with a mission to help customers achieve their goals while complying with the City’s regulations. Accomplishing our mission requires a continuous pursuit of improving the customer experience. Providing excellent service, streamlining business processes, implementing innovative technologies, and proactively engaging customers are all cornerstones of this philosophy.
 

 

Annual Report:

The Houston Permitting Center is committed to transparency and open communication with our customers and the public. View the 2016 report by CLICKING HERE.
 

CLICK HERE for 2015 Annual Report

CLICK HERE for 2014 Annual Report

CLICK HERE for 2013 Annual Report

CLICK HERE for 2012 Annual Report

 

Business Growth & Strategy Plan:

The Houston Permitting Center’s Business Growth & Strategy Plan identifies future projects and initiatives to improve services. View the report for 2014-2016 by CLICKING HERE.

Advisory Board:

The purpose of the Houston Permitting Center Advisory Board is to provide a system of increased accountability and transparency at the Houston Permitting Center (HPC), to discuss both immediate and long-term customer service solutions, and to advise and support HPC regarding programs, policies, and procedures, as needed. The Advisory Board is a crucial source of insights about customer issues and concerns, product development needs, and service requirements to HPC.

Read the Advisory Board's Charter by CLICKING HERE.

To meet the Board Members of the Houston Permitting Center, please CLICK HERE.
 

Green Building Resource Center:

The mission of the Green Building Resource Center (GBRC) is to enable the public to experience and learn more about healthy and energy, water, and material conserving design and construction; also called Green Building. Over 50 donated exhibits and interactive, hands-on displays provide the public with a plethora of green building information and available products.  Each donated display is coordinated evaluated by the center’s Program Director, Steve Stelzer, a Leadership in Energy and Environmental Design (LEED) accredited architect with over 30 years of experience. The public can also have their interim plans reviewed as a courtesy by the Program Director for opportunities to add green strategies to save energy and water, and to make their building healthier.
 

EPR Workshop

          

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Service Principles

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